Leading Indicators

There are two main types of indicators that we use to measure products. The most common method is to build something and then measure how effective the product was at achieving its goals. These are lagging indicators because they’re only available once the investment in the product has happened and its built to a degree where it’s available to users. Thus they are expensive. The second method is focusing on metrics which can predict whether what you’re thinking about building is viable....

November 20, 2021

Evaluating Metrics

Good Continous Delivery podcast where they talked about how to evaluate metrics and their suitability to the situation. If you don’t know how to respond to a metric, don’t measure it. This is a quote from How to Measure Anything) and is a clever way of asking why we need to measure something. If we’re not willing to act when we see a metric, what’s the point? If there is additional work needed to create the metric and it isn’t a natural byproduct of the work, then we have to ask the question whether the effort of creating an observable metric is worth the opportunity cost?...

March 31, 2021

Compliance Metrics

People will try their best to follow a framework, especially if it is prescribed by someone who is seen as an expert. Though the framework can itself be useful, religious compliance to the framework’s metrics can distract from the goals that the framework is supposed to help with. Velocity, throughput, cycle time and any other metric should be subject to this scrutiny. If the goal is to continuously deliver value to your customers then the evaluation of value must happen outside the framework’s scope....

July 1, 2020